Two ways to get started. Check for device or setup issues. Make sure your smartphone and Echo are on the same Wi-Fi network. I have set up the bridge and paired it with my Alexa app. Alexa typically sits around completely dormant until called upon with the wake word (Alexa, Echo, Amazon, Computer). After switching channels, try streaming music again. Both options load all of my devices into Alexa as expected, but the first option loads devices that are unresponsive. 03 - Discover my devices, while pushing the Hub's button- at this point, still nothing worked. Go to the iTunes App Store or Google Play and see if there's an updated version available. And of course, rebooting your Router and the connected Hue Hub is always the next thing to try. Now, with D-Link smart … Please post here when the issue has been fixed. Did you find any … Restarting your Alexa-enabled device is always worth a try. Here's what you should do: Check the Wi-Fi connection. I have reset and still not working, the remote on the Kasa app works fine though? See if Alexa can now detect your smart home device. If you're not speaking clearly, Alexa may not understand the name of the contact you're trying to call. Sometimes, manually cycling the light is the only thing you need to do to restore … If you reset the device, you'll need to register it to your Amazon account and enter device settings again to use it. Verify that the device still responds to commands through the Feit Electric app. Visit our smart bulbs FAQ page today. Make sure the Alexa-enabled device is in Wi-Fi range. Turn on the bulb for three-to-five seconds and then off for three-to-five seconds. Find the skill's exact name, and then try again. Alexa can only detect Alexa-enabled smart devices. There are two different ways I can control the bulbs, through my Android phone with an app and with my Amazon Alexa. This simple action may restore Alexa control to your Smart Device. Restart your Echo device. Smart lighting is a great place to start in building your smart home. Anyone else … Control Your Smart Home With the Alexa App for Android, How to Get an Amazon Echo Show Up and Running, Make sure your Echo has power and internet access, Make sure the Echo's microphone is turned on, Make sure your smartphone and Echo are on the same Wi-Fi network, Make sure the Alexa-enabled device is in Wi-Fi range, Reset the Alexa-enabled device to factory defaults, Make sure you've set up a smart home device group, Make sure the right Echo is set as your preferred speaker, Make sure your Alexa-enabled device is in Wi-Fi range, Make sure your contact information is correct, Make sure your smart home device is compatible with Alexa, Make sure Alexa and the Bluetooth device are properly connected, Make sure that your Bluetooth device uses a supported Bluetooth profile, Unpair and re-pair your Alexa device and Bluetooth device, Make sure you're calling the skill by the right name. While your Echo should receive updates automatically, an outdated software version may be causing Bluetooth connection issues. However, there … Posted by 1 year ago. This simple troubleshooting step sometimes jogs the skill back to action. The devices still respond to voice commands. Disable and re-enable the skill. Choose Light as the device type. Alexa app says “Device is unresponsive” Question. A simple restart often solves a host of mysterious tech problems. Restart the Echo. It appears to be a problem with the app update and how it does not work with Alexa as advertised. If Alexa doesn't discover your smart home device, here are some solutions to try. Asked Alexa, ‘ok’ but didnt come on. Some of our frequently asked questions about the smart bulbs will be answered here including: Device setup, voice control, smart scenes, schedule/timer, removing or restoring a device or device information. Choose discover devices. Complete device setup online. Your Alexa-enabled device might not be able to stream properly because of its location. Restart your modem and router. Why does the device’s status Show “Offline” on Alexa? See if this solves your streaming problems. Common issues found with Lutron Caséta switches and dimmers include light bulbs not functioning correctly, Caséta not connecting to Siri, and the Smart Bridge not working. She's written tips and tutorials for Microsoft Office applications and other sites. Restart the Alexa-enabled device. The microphone is turned off if you have a solid red light ring or bar instead of a solid blue one. This does not exist on my … A simple software glitch may be the problem. Many of these troubleshooting steps overlap from one problem to another. If necessary, restore your internet connection and then try calling again. Alexa says it’s unresponsive. Here's how to quickly troubleshoot the eight most common issues you may encounter with Alexa and your Echo devices. In order to test the Sylvania Smart Home app, I added to my Android phone using Google Play. … Help & Questions. Read the edits of my comment. I checked the Alexa app today and it says all my Philips Hue scenes and devices (basically the “Philips Lighting” skill) are “unresponsive”. Tap on the three lines in the upper left-hand corner. I have followed all set up instructions, “discover device” instructions. After restarting the Alexa app, restart your Echo and then see if Alexa can detect it. Try a manual reset. Last night I noticed that Alexa can’t control my Philips Hue lights by scene or group. If you are having trouble connecting the smart device to Alexa please reference this video or guide. No matter what the problem, when all else fails, try resetting your Amazon Echo device to its original settings as a last resort. 5 things to consider before installing smart light switches. Plug your smart … I can use the names of the individual bulbs, but nothing else. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". This is a problem with app to Alexa connection. Test the Wi-Fi password on another device, and if necessary, change it and try connecting Alexa again. Alexa skills are like voice-driven apps within the digital assistant. 1. I checked the Alexa app today and it says all my … An unplugged Echo or internet outage might be the reason Alexa's ignoring you. Reduce Wi-Fi congestion. Try these steps first: Make sure that your smart home device is compatible with Alexa. There are no LED's lit or blinking on the earbud.Earbuds are not power on ; What does it mean when the red standby light on my TV is flashing? Tap on Skills & Games. 4. Went to Hue app, turned light on- it worked. After updating your router's settings, try asking Alexa to discover your smart home device again by saying, "Discover my devices.". Check what Alexa heard. 1. The app version is on my Samsung S5 and is version 1.23. Repeat this multiple times and turn it on again. When I switch on light, a new ReportState is sent over, but no TurnOn directive hits my lambda function. This is a problem with app to Alexa connection. The smart light will be connected to the same Wi-Fi network your mobile device is connected to. Change the wake word. Help & Questions. Make sure the Echo's microphone is turned on. See if Alexa can respond to your commands. Your Alexa-enabled device might not be in the Wi-Fi range. Turn off any Wi-Fi-connected devices you aren't using and see if this solves your Wi-Fi connectivity problems. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a step? 1. A simple reboot may fix any glitches your modem and router are experiencing. If you choose this option, you'll need to register the device to your Amazon account and enter device settings into the Alexa app again. If you want to set one of your Echoes as your default speaker, designate this in Alexa's settings. If Alexa isn't responding properly, there are some easy fixes to try. Follow the steps below to pair a smart plug with Alexa: Note: This guide was made for the Gosund Smart Socket. Make sure your Alexa-enabled device is in Wi-Fi range. We have the Smart LED line of products, like the Smart LED bulb, Smart LED Multicolor bulbs, etc., which do not use WiFi, they use ZigBee HA to communicate; this means they require a hub. See all Amazon Alexa voice commands. If it isn't, take steps to restore your internet connection. https://www.amazon.com/product-reviews/B01LWAGUG7/ref=cm_cr_arp_d_viewopt_srt?sortBy=recent&pageNumber=1. If Alexa and your Echo aren't responding, try changing the wake word and see if that gets your smart speaker and digital assistant back up and running. Harmony hub, Ring and Yamaha Multicast. Does the Smart Home system work without the hub? I have checked the network and it is on 2.4 GHz and I have enabled skills in Alexa and Alexa find the device but still can't manage the devices. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. See if Alexa can recognize your smart home device. However, switching on and off my Echo show resolved my problem. Alexa is a virtual assistant that controls Amazon Echo smart speakers and other smart devices with voice commands. 7 things to know about smart lights before you buy a boatload of them. Note: Some manufacturers listed may not be available in all countries. This may help minimize Wi-Fi disruptions on the 2.4 GHz band. Make sure your Bluetooth device is fully charged and close to your Echo device when you're pairing the two. Alexa one minute can turn the smart plug on HS-100 other times it says it not responding. Just got my first smart light which works with Phillips Hue. Download the manufacturer's companion app for your smart … It's a great time to fill your house with smart light bulbs and switches -- but do yourself a favor and read this first. AR-110 The app allows me to change the color contrast of the smart … As I stated above the app works with the switches but no longer with Alexa since the update. I am emulating a real device via API. If you're asking Alexa to play music on an Echo device in one room, but another Alexa-enabled device starts playing music somewhere else, there are a few solutions to try. We've already reset the smart light before, so you can tap Start. Once disabled, tap on Enable to Use … Tricia Goss has been a writer and editor for 10+ years. Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. After logged in to the Alexa App, go to skills in the menu. Well it partially worked. Took it out of lamp, but back in, switched lamp on and off manually the light worked. The smart card resource manager service runs in the context of a local service. If your smartphone and Alexa app are on different Wi-Fi networks, your Alexa won't' be able to detect an Echo or other Alexa-enabled device. The message Device is unresponsive is shown for few secs. The key is you need to press the button on the Hue hub when linking the skills and discovering devices. If your Wi-Fi is down, reset it and see if that gets your music playing. Move it closer to the router and away from walls, metal objects, or other possible sources of interference. Make sure that your Bluetooth device uses a supported Bluetooth profile. I assumed bulb blown. 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